We reserve the right to change prices, specifications and displayed information without prior notice.
Whilst every effort is made to ensure that products are shown as true to life as possible, information including images, product descriptions, product specifications and pricing can only be as accurate as the website, user hardware and software allows.
We recommend that customers ordering specialist products, special order items, or those unsure about any product information contact our team before placing an order. Our product experts are available 6 days a week.
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Product Images & Sizes
Please note that door images shown on our website are generally displayed using a standard 1981 x 762 x 35mm (78" x 30") door as the main product image.
Slight variations may occur in the appearance of the design when ordering smaller or larger sizes.
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Natural Timber Variations & Tolerances
Timber is a natural material. Variations in colour, texture and grain pattern are expected and are not considered defects.
Warping: 6mm
Twist/Cup: 2mm
Bow: 4mm
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Colour Accuracy
We cannot guarantee that colours shown on screen will exactly match the physical product.
Differences may occur due to screen settings, display technology, graphics hardware and lighting conditions.
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Installation Advice
We strongly recommend that customers do not book installers until products have arrived and been fully inspected.
We cannot accept responsibility for consequential losses caused by delivery delays or installation before inspection.
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Checking Products Before Installation
All goods must be checked for damage, faults and suitability before installation.
Installed products are considered accepted and may require inspection before any claim can be considered.
Need Help Before Ordering?
Not sure about measurements, specifications or product suitability? Our product experts are available to help you choose the right product before placing your order.
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